All Systems Operational

About This Site

Welcome to the PBS Status Page.
This page provides important alerts about PBS tools and platforms.
If you are experiencing issues not reflected here, please file a ticket at https://digitalsupport.pbs.org/support/tickets/new

PBS Website ? Operational
PBS Video Portal ? Operational
PBS Partner Player Operational
PBS Mobile and OTT Apps Operational
PBS Global Chrome ? Operational
HostedBento Operational
MVault Console ? Operational
Station Manager Console ? Operational
Curate Console ? Operational
TV Listings Editor Console Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Media Manager API - Read Operational
Media Manager API - Write Operational
Services API ? Operational
Profile Service Operational
Content Service Operational
ITS ? Operational
MVault API ? Operational
Station Manager API ? Operational
Transaction Vault ? Operational
90 days ago
100.0 % uptime
Today
LearningMedia Operational
LearningMedia Website Operational
LearningMedia Search API Operational
PBS KIDS Operational
PBS KIDS Website Operational
PBS KIDS Activate ? Operational
PBS KIDS OTT App ? Operational
Source Operational
DAM Operational
AIM ? Operational
90 days ago
100.0 % uptime
Today
Media Manager Console Operational
PBS Account ? Operational
TV Schedules ? Operational
Local Live Streams Operational
90 days ago
100.0 % uptime
Today
PBS Help Site ? Operational
90 days ago
100.0 % uptime
Today
PBS Digital Viewer/Passport Technical Support Call System ? Operational
90 days ago
100.0 % uptime
Today
AWS autoscaling-us-east-1 Operational
AWS cloudformation-us-east-1 Operational
AWS cloudtrail-us-east-1 Operational
AWS cloudwatch-us-east-1 Operational
AWS codedeploy-us-east-1 Operational
AWS config-us-east-1 Operational
AWS directconnect-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecr-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elasticsearch-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS firehose-us-east-1 Operational
AWS guardduty-us-east-1 Operational
AWS kinesis-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS opsworks-us-east-1 Operational
AWS ram-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53resolver-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS securityhub-us-east-1 Operational
AWS ses-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS apigateway-us-east-1 Operational
Freshdesk WEB APP Operational
Google Apps Analytics Operational
Sentry Event Ingestion Operational
Sentry Slack Operational
New Relic Log API : US Operational
New Relic Metric API : US Operational
PBS Docs ? Operational
90 days ago
100.0 % uptime
Today
AWS elemental-us-east-1 Operational
Confluence Authentication and User Management Operational
Confluence Administration Operational
Confluence Create and Edit Operational
Confluence View Content Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Viewing content Operational
Jira Software Create and edit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Resolved - This incident is now resolved.
Nov 19, 17:18 EST
Investigating - We are currently investigating issues with localization on pbs.org. In some cases the wrong station localization may be displayed in some parts of the website.
Nov 19, 12:30 EST
Nov 18, 2024
Resolved - Starting Saturday evening 11/16/24, the PBS app on Roku crashed on launch due to receiving an invalid "date" value from Roku's operating system starting Saturday evening, which the app relies on for the multi livestream feature. Based on internal testing, Roku appears to have resolved this issue this morning, though we're still waiting to hear back from our Roku contact directly.
The Product team plans to implement more graceful fallbacks to prevent similar issues in future.

Nov 18, 11:22 EST
Investigating - We are investigating reports of the PBS App crashing on Roku.
Nov 17, 23:19 EST
Nov 17, 2024
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - Our sign-in provider has identified and fixed the issue causing problems when signing into the PBS app on iPhones and iPads.
Nov 14, 09:57 EST
Investigating - We are investigating reports of a "Code 01" error during login on iOS devices.
Nov 13, 07:55 EST
Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.