All Systems Operational

About This Site

Welcome to the PBS Status Page.
This page provides important alerts about PBS tools and platforms.
If you are experiencing issues not reflected here, please file a ticket at https://digitalsupport.pbs.org/support/tickets/new

Uptime over the past 90 days. View historical uptime.
PBS Website ? Operational
PBS Video Portal ? Operational
PBS Partner Player Operational
PBS Mobile and OTT Apps Operational
PBS Global Chrome ? Operational
HostedBento Operational
MVault Console ? Operational
Station Manager Console ? Operational
Curate Console ? Operational
TV Listings Editor Console Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Media Manager API - Read Operational
Media Manager API - Write Operational
Services API ? Operational
Profile Service Operational
Content Service Operational
ITS ? Operational
MVault API ? Operational
Station Manager API ? Operational
Transaction Vault ? Operational
90 days ago
100.0 % uptime
Today
LearningMedia Operational
LearningMedia Website Operational
LearningMedia Search API Operational
PBS KIDS Operational
PBS KIDS Website Operational
PBS KIDS Activate ? Operational
PBS KIDS OTT App ? Operational
Source Operational
DAM Operational
AIM ? Operational
90 days ago
100.0 % uptime
Today
Media Manager Console Operational
PBS Account ? Operational
TV Schedules ? Operational
Local Live Streams Operational
90 days ago
100.0 % uptime
Today
PBS Help Site ? Operational
90 days ago
99.9 % uptime
Today
DOMO ? Operational
90 days ago
100.0 % uptime
Today
PBS Digital Viewer/Passport Technical Support Call System ? Operational
90 days ago
100.0 % uptime
Today
AWS autoscaling-us-east-1 Operational
AWS cloudformation-us-east-1 Operational
AWS cloudtrail-us-east-1 Operational
AWS cloudwatch-us-east-1 Operational
AWS codedeploy-us-east-1 Operational
AWS config-us-east-1 Operational
AWS directconnect-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecr-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elasticsearch-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS firehose-us-east-1 Operational
AWS guardduty-us-east-1 Operational
AWS kinesis-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS opsworks-us-east-1 Operational
AWS ram-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53resolver-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS securityhub-us-east-1 Operational
AWS ses-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS apigateway-us-east-1 Operational
Freshdesk WEB APP Operational
Google Apps Analytics Operational
Sentry Event Ingestion Operational
Sentry Slack Operational
New Relic Log API : US Operational
New Relic Metric API : US Operational
PBS Docs ? Operational
90 days ago
100.0 % uptime
Today
AWS elemental-us-east-1 Operational
Confluence Authentication and User Management Operational
Confluence Administration Operational
Confluence Create and Edit Operational
Confluence View Content Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Viewing content Operational
Jira Software Create and edit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
AWS Trouble
Resolved - The AWS outage has been resolved. Amazon posted information at https://health.aws.amazon.com/health/status.
Oct 20, 19:22 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 12:51 EDT
Monitoring - All platforms continue to be affected.

Our Talkdesk platform to take calls is now also down. We will continue to monitor as Amazon works toward a solution.
Oct 20, 12:36 EDT
Identified - About 3 AM Eastern, Amazon AWS (which powers many databases including most PBS platforms) began experiencing connectivity issues and latency. This may have resulted in trouble signing in, errors when signing in, etc.

It looks like this has improved somewhat in the last couple of hours, but there may still be some latency issues as Amazon continues to investigate the root cause and mitigate.

We will continue to monitor.

https://health.aws.amazon.com/health/status
Oct 20, 11:30 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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