Monitoring - Over the last few days, there has been an unusually high amount of MVault API bulk activity. Unfortunately, this has caused some slow response times and time outs in MVault. Our developers are working on ways to make the API calls and system more efficient at handling the greater activity, but it will probably take at least a few more business days to completely resolve the issue.

In the meantime, if it would be possible to stagger times for or do any large bulk MVault API changes in smaller batches, it would help the speed of the overview system and would be appreciated as our teams work to improve this.

If your station is making a larger number of bulk MVault API changes than usual, please send an email to jhilton@pbs.org describing your use cases. This information will be helpful for the teams here as they are making adjustments/improvements to the product. Thank you for your assistance!
Aug 2, 13:37 EDT
Identified - The issue has been identified and an update is being implemented later tonight to address the problem. Thank you for your patience.
Aug 1, 16:40 EDT
Investigating - We are currently investigating delays and time outs with the MVault console.
Aug 1, 13:07 EDT

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Welcome to the PBS Status Page.
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If you are experiencing issues not reflected here, please file a ticket at https://digitalsupport.pbs.org/support/tickets/new

Media Manager Console Operational
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PBS Video Portal ? Operational
PBS Partner Player Operational
PBS Mobile and OTT Apps Operational
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MVault Console ? Degraded Performance
Station Manager Console ? Operational
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TV Listings Editor Console Operational
90 days ago
100.0 % uptime
Today
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Operational
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Maintenance
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Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019

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Aug 17, 2019

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Aug 16, 2019

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Aug 15, 2019

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Aug 14, 2019

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Aug 13, 2019

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Aug 12, 2019

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Aug 11, 2019

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Aug 10, 2019

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Aug 9, 2019

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Aug 8, 2019

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Aug 7, 2019

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Aug 6, 2019

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Aug 5, 2019

No incidents reported.