PBS App on Apple TV Showing Blue Screen

Incident Report for PBS Public Status

Resolved

This incident has been resolved.

Posted Jun 29, 2023 - 09:03 EDT

Investigating

We're looking into reports from some users that the PBS app on Apple TV is returning a blue screen when they open the app. We're recommending these users try reinstalling the PBS app on their Apple TV while we look into the cause of the issue.

Steps for deleting and reinstalling the app on Apple TV can be found here: https://help.pbs.org/support/solutions/articles/12000084211-how-do-i-delete-or-reinstall-the-pbs-app-on-apple-tv-

Posted Jun 07, 2023 - 09:35 EDT

This incident affected: PBS Mobile and OTT Apps.