All issues with the Bento console have been resolved. Please report any further issues you may encounter to digitalsupport.pbs.org.
Posted May 10, 2024 - 09:29 EDT
Monitoring
We have released a fix for the external redirect issue, and external redirects on Bento should now be working properly. We are continuing to monitor Bento following the rollback and releases today.
Posted May 09, 2024 - 16:48 EDT
Update
The Bento console has been rolled back to a prior state to restore the lost changes made yesterday, May 8th. Users can enter the console and make changes again at this time.
We're continuing to work on a fix for the issue related to external redirects.
Posted May 09, 2024 - 15:32 EDT
Identified
We will be locking the Bento console and doing a rollback to address the ongoing incident and restore the lost content from yesterday. Users will not be able to make changes in Bento during this time since we will be rolling the console back to a previous state from yesterday. Any changes made after 2 AM ET today in Bento will be lost and will need to be re-made. We will be following up directly with any sites who have mades changes after 2 AM ET today to notify them.
Posted May 09, 2024 - 12:22 EDT
Investigating
We have received reports of two issues occurring in the Bento console this morning: changes made in the console yesterday are not reflected in the console today, and external redirects are not working properly. We are investigating both issues at this time. Please follow this page for further updates.